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Product Maker / customer-facing products

Ship dependable actions inside your product boundary.

Expose a narrow customer workflow through your own tenant-aware backend and API while AnswerUp governs how the proposed effect becomes a bounded result.

What you can build

A customer-facing workflow with a host-owned API boundary

Build a SaaS action, connected-product operation, or developer-platform endpoint through your own tenant-aware API. Your product keeps identity, isolation, adapters, authoritative reads, records, support, and delivery while AnswerUp governs the protected lifecycle.

What differs for this path

Three integration decisions

  1. Bind every request to authenticated tenant context and the exact tenant resource.

  2. Use tenant-scoped provider and independent verifier boundaries behind the product API.

  3. Return only the proposition-specific claim permitted by authoritative truth and operate tenant-isolated recovery.

Who owns what

Lifecycle governance inside a host-owned boundary

The same division applies across AnswerUp integrations; the host details below are specific to the product maker and host responsibilities.

AnswerUp governs

  • Binds grounding and authorization to the protected effect
  • Carries execution and attempt identity across the lifecycle
  • Normalizes verifier evidence into COMMITTED, DISPROVED, or UNKNOWN
  • Evaluates proposition-specific claim permission

Product Maker and host responsibilities

The host owns

  • Tenant-aware API, identity, policy, and isolation
  • Tenant-scoped providers, credentials, and independent verifiers
  • Persistence, support controls, and customer-facing delivery

One concrete scenario

Rerouting a customer shipment

A commerce backend authenticates a customer, grounds one shipment, and authorizes a new destination. Its tenant-scoped adapter calls the shipping API and a separate verifier reads authoritative shipment state; the product returns only the claim permitted for COMMITTED, DISPROVED, or UNKNOWN.

Architecture preview

See the responsibility boundary

Three representative shapes

Product Maker examples

These previews cover multi-tenant SaaS or copilots, connected products, and platform APIs. They show implementation boundaries, not product or package availability.

Solid arrow: primary flowDashed arrow: separate labeled flowDashed outline: ownership boundary
Multi-tenant software with verified actionsA reusable SaaS or copilot product keeps tenant context, provider and verifier I/O, authoritative state, records, and customer-facing claims within its product boundary.The diagram has a keyboard-accessible full-size view.Open desktop fileOpen mobile file

Multi-tenant software with verified actions

Solid arrow: primary flowDashed arrow: separate labeled flowDashed outline: ownership boundary
Diagram of multi-tenant SaaS software connecting a tenant-scoped application to AnswerUp authority, host-owned provider execution, authoritative customer state, and independent verification.

A reusable SaaS or copilot product keeps tenant context, provider and verifier I/O, authoritative state, records, and customer-facing claims within its product boundary.

Solid arrow: primary flowDashed arrow: separate labeled flowDashed outline: ownership boundary
Trusted connected product maintenance flowA connected or vertical product owns adapters, credentials, verifier I/O, and authoritative state. Telemetry is not effect proof; UNKNOWN permits no blind repeat.The diagram has a keyboard-accessible full-size view.Open desktop fileOpen mobile file

Trusted connected product maintenance flow

Solid arrow: primary flowDashed arrow: separate labeled flowDashed outline: ownership boundary
Diagram of a connected product maintenance flow separating AnswerUp authority from product-owned execution, authoritative maintenance state, independent verification, telemetry, and UNKNOWN handling.

A connected or vertical product owns adapters, credentials, verifier I/O, and authoritative state. Telemetry is not effect proof; UNKNOWN permits no blind repeat.

Solid arrow: primary flowDashed arrow: separate labeled flowDashed outline: ownership boundary
Developer platform for verified customer actionsA platform or API product exposes bounded customer actions while preserving host-owned provider and verifier I/O, customer authority, tenant records, and delivery responsibilities.The diagram has a keyboard-accessible full-size view.Open desktop fileOpen mobile file

Developer platform for verified customer actions

Solid arrow: primary flowDashed arrow: separate labeled flowDashed outline: ownership boundary
Diagram of a developer platform connecting tenant-scoped customer requests to AnswerUp authority, platform-owned execution, authoritative customer systems, and independent verification.

A platform or API product exposes bounded customer actions while preserving host-owned provider and verifier I/O, customer authority, tenant records, and delivery responsibilities.

Continue building

Use the public documentation